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 | Today's forecast is for us to take 7100 calls. | |
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| That depends on what forecast you're looking at. | |
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| What do you mean? | |
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| Well, there's the huddle sheet forecast, the Genesys forecast, the staff "planning" forecast... and they all have different numbers! | |
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| Well how are we supposed to plan in order to be successful? | |
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| If I were you, I would plan on not being successful there, East Side... | |
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