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 | Customer requested a thorough investigation of the pressure failure; will you join our team brainstorming on Tuesday? | |
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| Its a straight forward case, Dan. Brainstorming would be waste of everyones time. | |
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| ?? | |
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| The worker did not fit the valve correctly. I asked Louise to amend the assembly procedure. Report is closed, you can share it with customer. | |
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| But, Brad, how can you be sure that this was the root cause? | |
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| I have worked in this shop for 12 years. I know the root cause the moment I see a failure! | |
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